Health and Social Care
Social Care and Support Work
Make a Real Difference. Build a Global Caring Career.
Programme Overview
Social Care and Support Work
Five progressive levels from Foundation to Graduate Diploma. Each level is a complete, certified qualification. Exit at any level with a recognised certificate, or complete the full programme.
Five Levels. One Programme. Exit at Any Stage.
Programme Structure
Every level includes hands-on labs in every module, a 50-question final assessment and a final project. You may exit at any level with a recognised certificate, or continue to Graduate Diploma.
Modules (6)
1
Introduction to Social Care and Support Work
This module covers What social care and support work is; Who needs care and support; Where care and support happens; The role of a support worker. Learners finish able to explain social care and the role.
2
Values and Principles of Care
This module covers Person-centred care; Dignity and respect; Independence, choice and control; Equality, diversity and inclusion. Learners finish able to apply person-centred values.
3
Communication in Care
This module covers Why communication matters in care; Listening and being present; Communicating with people who have different needs; Working with families and colleagues. Learners finish able to communicate well and adapt.
4
Supporting Daily Life and Wellbeing
This module covers Supporting everyday activities; Personal care with dignity; Nutrition, hydration and mealtimes; Supporting emotional wellbeing. Learners finish able to support daily life with dignity.
5
Health, Safety and Safeguarding
This module covers Health and safety basics in care; Infection prevention and control; Safeguarding, protecting people from harm; Recognising and reporting concerns. Learners finish able to follow safety and safeguarding.
6
Being a Professional Support Worker
This module covers Professional behaviour and boundaries; Confidentiality and records; Looking after yourself; Foundation project, my approach to person-centred support. Learners finish able to work professionally, and describe an approach.
Modules (8)
1
Understanding the People You Support
This module covers Every person has a life story; Understanding needs, strengths and goals; The social model of disability; Active support, doing with not for. Learners finish able to understand the people you support.
2
Supporting Older People
This module covers Ageing well and what it means; Common challenges in later life; Supporting mobility and falls prevention; Keeping older people connected. Learners finish able to support older people.
3
Supporting People Living with Dementia
This module covers Understanding dementia; Seeing the person, not the dementia; Communicating with someone with dementia; Responding to distress with compassion. Learners finish able to support people with dementia.
4
Supporting People with Learning Disabilities
This module covers Understanding learning disabilities; Communication and easy-read; Promoting independence and inclusion; Supporting choice and rights. Learners finish able to support people with learning disabilities.
5
Supporting Mental Health and Wellbeing
This module covers Understanding mental health; Supporting good mental wellbeing; Being alongside someone who is struggling; Getting the right help. Learners finish able to support mental health and wellbeing.
6
Supporting Physical Wellbeing and Daily Living
This module covers Supporting personal care and continence with dignity; Nutrition, hydration and eating well; Skin care and pressure area awareness; Supporting medication, within your role. Learners finish able to support physical wellbeing safely.
7
Safe, Dignified and End-of-Life Care
This module covers Safeguarding in more depth; Risk, safety and positive risk-taking; Understanding end-of-life care; Compassion, comfort and dignity at the end of life. Learners finish able to provide safe, dignified care.
8
Developing as a Support Worker
This module covers Reflective practice; Working in a team and your responsibilities; Continuing to learn and develop; Certificate project, supporting a person well. Learners finish able to develop as a support worker.
Modules (8)
1
Understanding Care Systems and Quality
This module covers How social care is organised; What good quality care looks like; Standards, regulation and inspection; Outcomes and what matters to people. Learners finish able to understand care systems and quality.
2
Evidence-Informed and Reflective Practice
This module covers What evidence-informed practice means; Using guidance and good practice well; Deepening reflective practice; Learning from when things go wrong. Learners finish able to apply evidence and reflection.
3
Leading Person-Centred Care
This module covers What it means to lead person-centred care; Values-based leadership in care; Championing dignity and rights; Co-production, working with people who use services. Learners finish able to lead person-centred care.
4
Safeguarding and Risk Leadership
This module covers Safeguarding leadership and culture; Mental capacity and supported decision-making; Leading positive risk-taking; Speaking up and a culture of safety. Learners finish able to lead on safeguarding and risk.
5
Supporting and Developing a Team
This module covers Understanding your team; Supporting colleagues and wellbeing; Supervision, feedback and coaching basics; Difficult conversations with compassion. Learners finish able to support and develop a team.
6
Improving Care
This module covers Understanding quality improvement; Using feedback and information to improve; A simple model for improvement; Leading change with people. Learners finish able to improve care with people.
7
Working with Families and Other Professionals
This module covers Working in partnership with families; Multidisciplinary and joined-up working; Communication and records across services; Advocacy and getting people the right support. Learners finish able to work with families and professionals.
8
Developing as a Care Leader
This module covers Your growth as a reflective leader; Ethics and professional responsibility; Planning your leadership development; Pre-Master project, a care improvement plan. Learners finish able to develop as a care leader.
Modules (9)
1
Leading a Care Service or Team
This module covers The role of a care leader or manager; Leadership styles and when to use them; Setting direction, vision and values; Building a positive team culture. Learners finish able to lead a care service or team.
2
Care Quality and Assurance
This module covers What quality assurance means; Monitoring quality in care; Audits, reviews and acting on findings; Being ready for inspection. Learners finish able to assure care quality.
3
Managing Safeguarding and Risk
This module covers Leading safeguarding in a service; Managing risk across a service; Responding when concerns are raised; Learning and improving after incidents. Learners finish able to manage safeguarding and risk.
4
People Management and Development
This module covers Recruiting and welcoming new staff; Supervision and appraisal; Developing and training your team; Managing performance with fairness and care. Learners finish able to manage and develop people.
5
Managing Resources and the Day to Day
This module covers Planning rotas and staffing safely; Managing time and priorities; Managing budgets and resources responsibly; Records, information and accountability. Learners finish able to manage resources and the day to day.
6
Leading Improvement and Change
This module covers Building a culture of improvement; Planning a service improvement; Leading change at service level; Measuring impact and sustaining change. Learners finish able to lead improvement and change.
7
Working Across the System
This module covers Working with families and the community; Working with other services and professionals; Commissioning, contracts and partnerships; Representing your service well. Learners finish able to work across the system.
8
Leading Ethically and Sustainably
This module covers Ethical leadership and decision-making; Equality, diversity and inclusion as a leader; Leading staff wellbeing and resilience; Sustainable and responsible care. Learners finish able to lead ethically and sustainably.
9
Becoming a Care Leader
This module covers Your leadership journey so far; Continuing professional development and qualifications; Planning your next steps; Graduate Certificate project, a service leadership plan. Learners finish able to develop as a care leader.
Modules (12)
1
Strategy and Vision for Care
This module covers What strategy means in care; Vision, mission and values at organisation level; Understanding your operating environment; Setting strategic priorities. Learners finish able to set strategy and vision.
2
Governance and Accountability
This module covers What governance means in care; Boards, roles and responsibilities; Accountability and assurance; Ethics and integrity in governance. Learners finish able to lead governance and accountability.
3
Advanced Quality and Outcomes
This module covers Designing for quality at scale; Outcomes and what matters to people; Using data and intelligence well; A culture of continuous quality. Learners finish able to assure advanced quality and outcomes.
4
Organisational Safeguarding and Risk
This module covers Safeguarding leadership across an organisation; Organisational risk and assurance; Learning from serious incidents; Building a just and safe culture. Learners finish able to lead safeguarding and risk.
5
Leading People at Scale
This module covers Strategic people leadership; Building and developing leaders; Culture and engagement across teams; Workforce planning and sustainability. Learners finish able to lead people at scale.
6
Finance and Sustainability
This module covers Understanding care finance; Budgeting and financial planning; Value, efficiency and stewardship; Sustainability and social responsibility. Learners finish able to manage finance and sustainability.
7
Working Across Systems and Partnerships
This module covers Understanding the wider care system; Building strategic partnerships; Commissioning and contracts at a strategic level; Influencing and representing care. Learners finish able to work across systems and partnerships.
8
Innovation and Improvement at Scale
This module covers Leading innovation in care; Designing improvement programmes; Spreading and scaling what works; Technology and digital in care. Learners finish able to lead innovation and improvement.
9
Evidence, Research and Practice
This module covers Why evidence matters for leaders; Understanding and using research; Evaluating practice and impact; Turning evidence into better care. Learners finish able to use evidence and research.
10
Equity, Rights and Social Value
This module covers Equity and fairness in care; Rights, voice and co-production at scale; Inclusive leadership; Creating social value. Learners finish able to lead with equity and social value.
11
Leading Through Change and Crisis
This module covers Leading complex change; Resilience and wellbeing at scale; Leading through a crisis; Learning and recovering from crisis. Learners finish able to lead through change and crisis.
12
Strategic Leadership Capstone
This module covers Bringing your leadership together; Your continued growth as a senior leader; Ethics and legacy in care leadership; Graduate Diploma capstone, a care strategy. Learners finish able to scope and deliver a care strategy.
Ready to Study Social Care and Support Work?
Three intakes: January, June and November. Florianopolis, Brazil.